Frequently Asked Questions
What are your hours?
Battlefield: 5 am-10 pm. Last load in by 9:00 pm.
Indian River: 7 am-10 pm. Last load in by 9:00 pm.
Berkley: 7 am-9 pm. Last load in by 8:00 pm.
What is “last load in”?
We appreciate if all washers are started before 9:00 pm. If they are started by this time, it gives you plenty of time to wash and dry before closing at 10:00 pm. Berkley location is 8:00pm
Is there someone to help me if I have a question or a problem?
All of our locations have a full-time attendant to help with any need.
How long does it take?
Our front-loading washers and gas-powered dryers are fast. Most wash cycles take around 25 minutes, and dryer times are typically around 30 minutes. How would you like to get a week’s worth of laundry (or even a month’s worth) done in under an hour?
How much do your washers and dryers cost?
We have several sizes of machines available with several different settings.
The more laundry you’re able to combine together into a single larger size machine, the less it costs per pound of laundry.
Our smallest size washers are our double-load washers and they start at $3.50 They are front-loading washers and hold about twice as much as a typical top load washer does, or about 20 lbs. of laundry. Our four-load washers start at $6.25, six-load washers start at $7.25, and eight-load washers start at $11.00.
Our small dryers start with 6 minutes per quarter and hold about three loads of laundry, or about 30 lbs. Our large dryers start with 4 minutes per quarter and hold about four and a half loads of laundry, or about 45 lbs.
What are your “busy hours”?
Laundry Place's busiest days of the week are Sunday and Saturday, with the most business occurring between 11:00 a.m. and 4:00 p.m. What is the “best” time to come in? Tuesday through Thursday mornings between 7:00 a.m. and 11:00 a.m. are the least crowded.
I don’t have time to wash my clothes – can you do it for me?
Absolutely! Whether you’re short on time or would just rather have someone else take care of the laundry, we are your one-stop solution. We specialize in laundry home delivery services and often wash larger items such as comforters, sleeping bags, and more. Click here to learn more!
Which washer size should I use to wash my comforter?
It depends on the actual size of your comforter. Selecting the right washer is as simple as trying it on for size. If you put the comforter into the washer and you find yourself using your shoulder in order to get the door shut, you probably ought to use a larger washer. On the other hand, our front load washers actually work better when they are more than half full. In fact, you can fill the washer nearly completely full, just don’t stuff it tight.
Wash & Fold
What are your wash and fold hours?
7 days a week during business hours
What type of soap do you use?
We use only premium laundry products. Tide, Gain, and All Free and Clear. We can add Gain, Bounce, or Downey fabric softener as well at no extra charge. Just let us know what you’d prefer when dropping off your laundry! If you would like to provide your preferred detergent or softener for us to use for your order then that is fine, too. We will save your preferences on our computer so we’ll use exactly what you’d like every time you drop off.
Is there a minimum order?
There is no minimum for drop off laundry
Do you wash my clothes with other clothes?
No. We always keep our customers laundry separate from one another.
Do you offer dry-cleaning?
Pickup & Delivery
When do you offer pickup and delivery?
Monday - Friday
What is the turnaround time for pickup and delivery?
Is there a minimum order?
How much does pickup and delivery cost?
Do I need to be home when the driver picks up or delivers my clothes?
No, you can leave your laundry in a secure location (front porch, back porch, behind a fence, in an unlocked garage) just make sure to note it when you place your order so our driver knows where to find it.
How do I schedule an order online?
It is simple. Just click on the "Schedule a Pickup" Button in the upper right hand corner and create an account. It only takes a few minutes to input your information and you can place an order for weekly, bi-weekly or one-off services.
Can I make a special request on how I want my laundry done?
Absolutely. When you place your order online there is a section called Preferences where you can specify things you want done every time that we do your laundry. There is also a section called Special Laundry Instructions where you can ask for something for this particular order. For instance if you want us to spot treat a stain on one of your items.
Is there a contract or long term commitment?
No. You never have to sign a contract and you can stop service at any time. We know that you will stick with us based on our excellent service.
When I schedule an order, how will I be billed?
Like other online services, we ask for your credit card when you place your order. Your card will not be billed until your laundry is completed and weighed.
What do I put my laundry in?
Please put your laundry in a laundry bag or in a trash bag and make sure it is closed properly so nothing falls out.
Can I put my pickups on hold while I'm on vacation?
Yes. You can suspend your pickup until you return from your vacation.
When do you offer dry cleaning pickup and delivery?
Monday - Friday
What is the turnaround time for dry cleaning?
Is there a minimum dry-cleaning order?
Yes and No! There is a $40 minimum order for dry cleaning pickup and delivery. You can combine your regular laundry and dry cleaning to meet the minimum.
There is no minimum order for in-store drop off dry cleaning.
When can I drop off my dry cleaning?
7 days a week